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The plastic housing surrounding the AC power adapter supplied with some Rest 1st Generation sound machines can come off when removing the adapter from the power outlet. This leaves the power prongs exposed and posing a shock hazard to consumers. As of July 3, 2024 about 919,400 products have been recalled (In addition, about 44,352 were sold in Canada). The power adapters have model number CYAP05 050100U. The adapters have a white rectangular plastic housing that plugs directly into the wall socket. The model number, amps (“1.0A”), “Jiangsu Chenyang Electron Co. LTD”, and “Made in China”. Model numbers are printed in black near the prongs on the power adapter. The power adapter was not sold separately.
The sound machines were sold online at Hatch.co and Amazon.com, and at BuyBuyBaby, Target, Walmart, Nordstrom, Pottery Barn Kids and BestBuy stores nationwide. They were sold from January 2019 through September 2022 for between $60 and $70 for some Rest 1st Generation sound machines. Others were sold on Amazon.com from January 2019 through May 2024 for between $60 and $200.
There have been at least 19 reports of the plastic housing surrounding the AC power adapter coming off, including two reports of consumers who experienced a minor electrical shock.
Consumers should immediately stop using the recalled power adapters sold with Rest 1st Generation sound machines, and contact Hatch for a free replacement power adapter. Consumers should first unplug the cord. Then cut the cord on the recalled power adapter. Next, take a photo of the adapter showing the model number and the cut cord. Then upload the photo, and provide their name and mailing address at www.hatch.co/adapterrecall. Hatch is contacting all registered owners directly.
Hatch Baby Inc. toll-free at 888-918-4614 from 9 a.m. to 5 p.m. PT Monday through Friday, by email at recall@hatch.co, or online at www.hatch.co/adapterrecall or www.hatch.co and click on “Recall” at the bottom of the page for more information.
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7/06/2024